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ABOUT JESS
By engaging a Facebook Community Manager, they can help run the overall group and moderate the group whilst you do the “need to do” tasks only.
Running a Facebook group to drive business can take up a lot of your time and energy. As a business owner your time is valuable and managing your Facebook group may not be a possibly.
The top 4 ways a Facebook Community Manager can help are:
Approve New Members
If you know your ideal client coming into the community and you have questions set up as people come into the group, your community manager can help vet out the spam and the real people joining the Facebook family.
Your community manager and yourself need to agree on how often this should occur and also align approvals when you have an activation to drive traffic. People will forget if they have requested to join a group and will lose interest if they are not accepted within a day or so of applying.
Approve new posts
If you have a group that you allow people to post and share information or ask questions directly into the feed, your community manager will also be able to moderate this. This ensures there Is not an influx of spam from members and ensures there is no offensive material shared within the group. This allows for a safe place to be cultivated.
Moderate conversations
It is only human nature to have a conversation and it is encouraged obviously within a Facebook group to drive engagement. Sometimes a difference of opinion can spark some excitement between members and a community manager can assist in monitoring conversations to ensure it doesn’t get out of hand.
Schedule posts and encourage interactions
If you brain dump your ideas and content with your community manager who can articulate it and create fantastic graphics to engage with your audience. This will allow you to have time to interact with clients and time to do more activities that drive profit for your business.
If you are interested in engaging with a Facebook Community Manager, please book in a chat today.