About Jess Byrnes


 We deliver digital marketing and customer service support to small to medium businesses looking to scale and thrive. We work with business owners and key shareholder to create and execute strategic marketing plans and customer service plans.


Supporting business owners allowing their potential to be totally unleashed

For busy business owners, who are dissatisfied with their consistency on their social media accounts.

My services are story telling processes clearly communicating your services to your audience.
Unlike large digital agencies, we integrate with your business.
My services gives you the ability to reclaim time to spend where you are truly needed and establish a well branded online prescence. 

I have been running a successful virtual assistant and OBM business since 2017. I am passionate about supporting business owners to reach their goals through strategy and implementation.

During my corporate career of 10 years, I was trained in Sales, Customer Service, Project and Time Management with large FMCG businesses such as Coca Cola Amatil, Real Pet Food Company, Mars Wrigley Confectionery.

I represented the high profile territories as a territory manager, showcasing our products to the best of my abilities and in line with company standards. The structure provided through development plans and personal development reviews and KPIs has given me a strong foundation and a greater understanding of business acumen and how to operate to scale.

A Member of the RFS since December 2008. I have been honoured to develop leadership, event management, administrative and operational skills through varied roles in the Rural Fire Service.

Connecting with other local Newcastle businesses who are looking to help others. 

As a member since 2019 and the 2021-2022 President, BNI has provided me with leadership opportunities and connecting with business owners globally. 

Member since 2021

NISI Certificate of Completion

I am an entrepreneur, author and motivational speaker. As one of the Australia’s passionate business strategists helping business owners succeed for over a decade. Throughout my career, I have consulted with over 200 businesses and has the ambition to empower over 100,000 people the world  through her seminars and workshops.

 I would love the opportunity to learn more about you and your business. Please contact me to book in a free consultation to chat further about what support you are looking for. 


Depending if you are looking for individual support, group support, training or if you want to delegate and outsource some tasks then we can talk about that too. 

All the success, 

Jess Byrnes