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Working with Jess has been amazing for my business!
I’ve recently had some major health issues to deal with, and it’s been so great to have Jess behind the scenes, taking care of my social media and helping me keep my business running.
It’s been a huge relief to know that I can focus on other things while Jess does her social media magic and my clients and followers respond so well. Thanks so much Jess, you’re an angel. Love your work!


For Business Owners & Entrepreneurs who are ready to scale and to inspire and impact with their product or service.

Do You Need To Niche As A Virtual Assistant

Embarking on a Virtual Assistant (VA) career offers a unique opportunity to craft a job that perfectly aligns with your skills and lifestyle preferences. However, the key to success in this field lies in mastering the art of niching. Jess Byrnes, an esteemed VA coach,...

How to set up Google Analytics on WordPress

How to set up Google Analytics on WordPress

Want My Tips to Rock Your Social Media For Free?   ABOUT JESS After chasing the corporate ladder and falling pregnant, I decided to jump in the deep end with my business. I am here to execute your marketing plans and bringing your business goals to life allowing...


After chasing the corporate ladder and falling pregnant, I decided to jump in the deep end with my business.
I am here to execute your marketing plans and bringing your business goals to life allowing you to have the lifestyle you want. It was likely the reason you started your business in the first place!!
I can provide you with support or we have a done-for-you option if you are looking just to hand over the reigns.
From the consultation call we discuss your goals and formulate a marketing plan to implement with in your business to work towards the results you desire.

**There are affiliate links in use throughout this article however I do not promote tools that I do not use myself.

 In the dynamic world of virtual assistance, managing multiple clients, projects, and administrative tasks can become overwhelming. This is where Dubsado, a powerful client management tool, comes into play. Designed to streamline business processes, Dubsado offers a plethora of benefits that can significantly enhance the efficiency and productivity of a virtual assistant (VA) business. Here’s an in-depth look at how Dubsado can transform your VA business.

What is Dubsado?

Dubsado is a business management solution designed for entrepreneurs, freelancers, and small business owners. It offers a comprehensive suite of tools for managing clients, projects, contracts, invoicing, and more. For virtual assistants, Dubsado can be a game-changer by automating and organising various business processes.

 Key Benefits of Using Dubsado in Your VA Business

1. Efficient Client Management

One of the primary benefits of Dubsado is its robust client management system. It allows you to:

– Track Client Information: Store all client details, communications, and project notes in one place.
– Manage Leads: Capture and nurture leads with custom forms and automated workflows.
– Client Portals: Provide clients with a personalized portal where they can view their project status, invoices, and communications.

2. Automated Workflows

Automation is crucial for scaling a VA business. Dubsado enables you to create automated workflows that save time and reduce the risk of errors. With Dubsado, you can:

– Automate Onboarding: Automatically send welcome emails, contracts, and invoices to new clients.
– Task Automation: Set up automated reminders for tasks and deadlines.
– Follow-Up Automation: Ensure no client or lead is forgotten with automated follow-up emails.

3. Streamlined Invoicing and Payments

Managing invoices and payments can be time-consuming. Dubsado simplifies this process by:

– Custom Invoices: Creating and sending branded invoices.
– Recurring Payments: Setting up recurring payment schedules for ongoing projects.
– Integrated Payments: Accepting payments directly through Dubsado with integrations for payment processors like Stripe and PayPal.

 4. Contract and Proposal Management

Dubsado makes it easy to manage contracts and proposals, which is essential for professional and legal reasons. You can:

– Custom Contracts: Create customisable contract templates.
– E-Signatures: Allow clients to sign contracts electronically.
– Proposal Templates: Send professional proposals that can be easily converted into projects upon approval.

 5. Time Tracking and Scheduling

Keeping track of time and scheduling can be challenging, especially when juggling multiple clients. Dubsado offers:

– Time Tracking: Track billable hours directly within the platform.
– Scheduler Integration: Integrate with popular scheduling tools like Calendly to manage appointments and consultations.

6. Project Management

Organizing and managing multiple projects is simplified with Dubsado’s project management features. You can:

– Project Tracking: Track the status and progress of all projects in one place.
– To-Do Lists: Create to-do lists and assign tasks to team members.
– File Storage: Store and share project-related files with clients and team members.

 7. Brand Consistency

Maintaining a consistent brand image is crucial for building trust and recognition. Dubsado allows you to:

– Brand Customisation: Customize forms, emails, and client portals with your brand colors, logo, and style.
– Branded Communication: Ensure all client communications are consistent with your brand voice and aesthetics.


Incorporating Dubsado into your virtual assistant business can provide significant advantages in terms of efficiency, productivity, and professionalism. By automating routine tasks, streamlining client management, and maintaining brand consistency, you can focus more on delivering exceptional services to your clients and growing your business.

If you’re looking to elevate your VA business and reduce the administrative burden, Dubsado might just be the tool you need. Embrace the power of automation and see how it transforms your workflow and client relationships.

Using Dubsado can truly revolutionize the way you manage your VA business, providing the structure and efficiency needed to thrive in a competitive market. If you’re interested in learning more or trying it out, consider exploring the platform and its features in detail.

Lead Capture from my Contact Page

I have been able to map out what my client journey looks like from receiving an enquiry form:

Dubsado Lead Capture Form


Using Workflows to Automate my business

Once you have mapped out your standard processes for your new or exisiting clients, Dubsado can help by automating steps in the process. This is an example when a new enquiry is received from the above form.

After our appointment to ensure we are a suitable team I start this workflow. It really is a set and forget but for the client it is personalised. This includes contracts, invoices and a welcome email so the client knows what to expect. There is also an invoice created for this customer.

Dubsado Workflows


Email Management using Dubsado

This is a big time saver! Dubsado has a canned email, which is the same as having pre-written responses. An example is If you need a follow up email to send out once someone has booked an appointment with all the details, it can be done automatically using Dubsado. It has smart fields so the email is completely customised to suit each client booking with you.
You also have the ability to track emails using Dubsado. You can see if the emails have been received and even if they are read.

canned email


Using Dubsado makes invoicing easy. Dubsado integrates with Square, Stripe and soon to be Xero. My accounts reconcile automatically in Dubsado, I literally don’t need to lift a finger. Dubsasdo also allows you to set up automatic and reoccuring payments, direct debits. You can even record expenses specifically to each client.


Calendar integration & Scheduler

I love that i can manage my calendar and clients all in one place using Dubsado. Dubsado colour codes the different types of appointments so they are easily identified as meetings, tasks and visibility of when invoices are due.

I couldn’t live without the scheduler option. There are different options that you can change per appointment type:

  • Charge different prices per booking type  For example, I have a Free 15 minute consultation for all new potential clients. If you would like to have a 1 hour meeting with me, it needs to be paid at the time of booking.
  • Different appointment duration, same as example above
  • Set different appointment dates for different days and times
  • Appointments available for a certain time frame or indefinitely

The schedulers can be embedded into any webpage using the code or on a button.

dubsado scheduler


Dubsado is your all in one client relationship management system to assist with organising all your legal documents, client requirements and streamline and automate your business.

Get started with Dubsado for free for your First 3 clients and 20% off each monthly payment using jessbyrnesau